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HWCCT flags Intel(R) Xeon(R) CPU E5-2630 v4 as not supported

Feb 23 at 10:30 AM


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Dear colleagues,

We are installing an S/4HANA system (1709) over HANA DB (HANA platform edition 2.0 SP02).

In order to verify that the platform is supported we are running HWCCT. We are using file HWCCT_223_0-20011536.SAR, which is not the latest, but it is the only avaliable for HANA 2.0 SP02 (as per note 2501817 - HWCCT 1.0 (≥220)).

When launching the tool the test validateCPU fails:

validateCPU : FAILED
Severity: HIGH
Reason: CPU Model is not supported for productive usage

CPU is correctly detected as:
Intel(R) Xeon(R) CPU E5-2630 v4
which is an Intel Broadwell CPU, supported according to note 2399995 - Hardware requirement for SAP HANA 2.0. The Certified and Supported SAP HANA® Hardware Directory also lists Intel Xeon E5-26xx v4 as supported for SAP HANA 1.0 SPS 08-12, SAP HANA 2.0 SPS 00-02

With the new version of HWCCT you can no longer access to the Python logic with the actual checks, but in the former version (212) the validateCPU test checked the CPU against a hardcoded CPU model list as follows:

cpu_name, _ = map(str.strip, CPUInformationContainer["cpu_name"].split("@", 2))
if cpu_name in ["Intel(R) Xeon(R) CPU E7- 8870","Intel(R) Xeon(R) CPU E7- 4870","Intel(R) Xeon(R) CPU E7- 2870",
"Intel(R) Xeon(R) CPU E7-8880 v2","Intel(R) Xeon(R) CPU E7-4880 v2","Intel(R) Xeon(R) CPU E7-2880 v2",
"Intel(R) Xeon(R) CPU E7-8890 v2","Intel(R) Xeon(R) CPU E7-4890 v2","Intel(R) Xeon(R) CPU E7-2890 v2",
"Intel(R) Xeon(R) CPU E7-8890 v3","Intel(R) Xeon(R) CPU E7-8880 v3","Intel(R) Xeon(R) CPU E7-4890 v3",
"Intel(R) Xeon(R) CPU E7-2890 v3","Intel(R) Xeon(R) CPU E7-4880 v3","Intel(R) Xeon(R) CPU E7-2880 v3",
"Intel(R) Xeon(R) CPU E5-2670 v3","Intel(R) Xeon(R) CPU E5-2680 v3","Intel(R) Xeon(R) CPU E5-2687 v3",
"Intel(R) Xeon(R) CPU E5-2690 v3","Intel(R) Xeon(R) CPU E5-2699 v3","Intel(R) Xeon(R) CPU E5-2670 v2",
"Intel(R) Xeon(R) CPU E5-2680 v2","Intel(R) Xeon(R) CPU E5-2687 v2","Intel(R) Xeon(R) CPU E5-2690 v2",
"Intel(R) Xeon(R) CPU E7-8880 v4","Intel(R) Xeon(R) CPU E7-8890 v4","Intel(R) Xeon(R) CPU E5-2665 v2",
"Intel(R) Xeon(R) CPU E5-2665 v3","Intel(R) Xeon(R) CPU E5-2665 v4","Intel(R) Xeon(R) CPU E5-2687W v3",
"Intel(R) Xeon(R) CPU E5-2697 v3","Intel(R) Xeon(R) X7560","Intel(R) Xeon(R) CPU E7-8880L v3",
"Intel(R) Xeon(R) CPU E7-8894 v4","Intel(R) Xeon(R) Platinum 8176 CPU",
"Intel(R) Xeon(R) Platinum 8176M CPU","Intel(R) Xeon(R) Platinum 8180 CPU",
"Intel(R) Xeon(R) Platinum 8180M CPU"]:["validateCPU"] = self.reportInfo("SUCESS")
return ("CHECK_CPU",self.hostname,"cpu_name",CPUInformationContainer["cpu_name"],0,"" )
reason = "CPU Model %s is not supported for productive usage. Due to new validations, this information can be outdated. Please look into the SAP HANA PAM for more details" % (CPUInformationContainer["cpu_name"])

This list seems to have been ported to the 223 version of HWCCT.

I would need to know whether "Intel(R) Xeon(R) CPU E5-2630 v4" is supported for S/4HANA on HANA DB 2.0 SP02 (and it has not been included in the list by mistake) or not (there is some feature that this particular model has or lacks which make it unsuitable for usage).

In general, I would like to have a way to determine whether a given CPU is supported or not and vice versa, which CPU Models are supported for a given S/4HANA and HANA DB release, beacuse it seems that there is no central source of truth and the avaliable sources (Note 2399995, hardware directory and HWCCT) seem to contradict each other. For example, note

2187112 - SAP Business One, version for SAP HANA on TDI (Tailored Datacenter Integration) list explicitly E5 >= 2630 as supported and E5-2637v4 as *not* supported, but I cannot find such a definitive statement for S/4HANA.

Thanks in advance for your help.

José Enrique Sepúlveda
SAP Consultant

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1 Answer

Candy Zhan
Jun 13 at 10:01 AM

Hi José,

As long as you find it is certified in below website, it's supported by SAP.

Certified and Supported SAP HANA® Hardware Directory

HWCCT might not be update-to-date sometimes.

Best regards,


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