Hi,
When I've created a message for customer in the Solution Manager system with notif_create transaction and I go to to transaction CRM_DNO_MONITOR to manage messages, so I select the message I edit to add/delete description/SAP Notes... when I want send the message to SAP, I press At the action button select u201ASend Notification to SAPu2018satellite system. So at the status bar a message appears "Action Send Message to SAP performed when saving", I save and this pop-up error appears:
"The system could not find your SAP customer notification system user" at the help info types:
"The system could not find your SAP customer notification system user
Message no. DNO150
Diagnosis
The parameter SAPNETUSID that is required for communication with SAP is not maintained in your user master record..."
The user which I'm logged has this parameter at the su01->sapuser->parameters->SAPNETUSID value is s-user which ist the same that I've in the aisuer transaction.
The Sold-To Party user and Reported by in the message also have this parameter(SAPNETUSID) with the s-user value in the aisuser transaction
Please could you help me?
Thanks and Regards