Can anyone help me in this issue.
Suppose there are two users A & B,
A raises a shopping cart and his Buy limit is 4000 Euros and B approves the shopping cart of A.
After the Buy limit of A ( 4000 Euros) or for more value , there is no mail being sent to his external mail id for approval of shopping cart raised by A.
But the workitem appears in the inbox for approval, but only problem with the mail.
So can any one tell me where to check for these settings for trigging a external mail