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Cannot log dispute in FBL5N after entering wrong RMS ID Error in called SP Client

My user tried to enter a dispute case from FBL5N before she had set her RMS ID to UDM_DISPUTE for the first time. She got the error: Error in called SP Client. She then went to UDM_DISPUTE and when prompted for the RMS ID, she entered her SAP User ID....which of course failed. Then she called IT support. I told her how to set her RMS ID properly, but she is still getting the Error in called SP Client from FBL5N. And, she cannot log a dispute in UDM_DISPUTE either. There she gets

Could not save record (no authorization)
[Details, see application log ...where is this log? AND - she also sees Unexpected error in SP client after that. It seems she has herself corrupted now and I'm at a loss on how to unwind this. I've tried changing her RMS ID and changing it help. I've had Security check her authorizations and they are good. Any advice is appreciated!


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1 Answer

  • Feb 26, 2018 at 01:28 PM

    Have you checked SAP KBA 2406490 - Dispute Case XXX: Error in Called SP Client (Message FDM_GENERAL100) ?

    Could you please share the error message IDs and numbers? Is this happening for more users or just the one?

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