Hi, SDN Fellow.
I am trying to achieve the following solution scenario, hoping to get some advise on this:
I am trying to create a CRM role, say custom CRM Service Manager role (Z_Service_Manager), that contains standard Service Orders PCUI application, and two custom build Web Dynpro application, to support Service related activities.
My goal is that I can assign the CRM backend role, Z_Service_Manager through SU01/PFCG to the an user, say User A, then when User A login to portal, user is able to see the screens for Service Order PCUI, and the two Web Dynpro apps. to perform the custome Service Manager role (without we have to go to portal and assign the Web Dynpro apps role to the User A again).
Currently, the UME (data source) of the portal user are pointing to CRM system (meaning users are created in CRM UME).
Now, we have created a portal role, say Z_Portal_Service_Manager, and assign the two Web Dynpro applications to this role.
My question is how do I combine/map this portal role into my CRM custom backend role (Z_Service_Manager), to achieve the scenario I want.
I studied that for PCUI, SAP do the portal and CRM SIngle role mapping through (SPRO-CRM-Layout for PCUI-Navigation-Assign Portal Role to CRM Role). Is the Web Dynpro application can be achieved in the same way, defining the role mapping between portal and CRM role, then asssign this single role to the composite role, Z_Service_Manager?
Thanks for advise,
Kent