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Error: Segmentation Profile can not be used in Segmentation Model

Hello together,

in the Hybris Marketing Cloud, we can not make the SAP Standard Segmentation Profile: All Accounts and Contacts (ID: SAP_CE_CONTACT) as the Default Profile.

In the underlying segmentation object we have seen this message:

Does anybody knows why? We did not made any changes here until now as this is a new system.

Cheers,

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1 Answer

  • Best Answer
    Sep 19 at 05:52 AM

    Hello Oliver,

    Please navigate to the related segmentation profile and check whether the check-box in "Use in Applications", sap_seg_model be selected.

    If not, please select it and then re-test this issue.

    If issue still exists after above way, please create a incident to SAP and then we will login system to check it directly.

    Kind regards,

    Kevin

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