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Former Member
Jul 12, 2008 at 04:18 AM

Installation problem

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I just purchased Crystal Excelcius 4.5 professional and I am unable after 5 tries to get the software to install. Each time I go to run the application it says "Crystal Excelsius installation incomplete. Application cannot run. Please reinstall CX."

Now I am not a techno guy but I have installed thousands of applications over the years and this is just simply crazy that the installer is so wrong. Nothing appears to be jumping out during the install process. I run Vista (which I have been told should not present a problem). Did I just waste money? Please contact me to get this working.