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Former Member
Jul 11, 2008 at 08:28 PM

Replication to MSA after territory modification

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Hi all

We are having some big problems at the moment.

We are using MSA 5.0 SP11 and customers are assigned to site via Customers and Prospect by territory, generated automatically by subscription generator.

The problem is that any time there is a small change to the territory (eg changing the description), it appears to extract all of the customers for that territory when we run the CRM_TERRMAN_DOWNLOAD.

Is this correct behaviour?

Even a single direct assignment to a territory seems to have the same effect.

It is driving me and my sellers mad 😊

Thanks

James