New to CRM

[Former Member]

Hi,

Iam very new to CRM.Iam from Java background.I would like to know CRM basics.

Iam interested in knowing what is Ecommerce project in CRM.What is the role of Java developer in CRM Ecommerce project? What kind of work is he going to do? i would appreciate if someone send me links about working with CRM for a java developer.

Regards,

Sridar.

[priyadarshan_chaturvedi · Accepted solution]

Hi Sridar,

E-Commerce have mutiple application platforms which are B2B & B2C,These platforms provide application functionalities for Business to touch business as well as the customer.

These application have Java and ABAP foundations and require good knowledge of Java development .

Regards,

Priyadarshan

[Former Member · Accepted solution]

I to am new to the eCommerce world, but I started about 4 months ago. I will share with you what I have found out. Keep in mind that my perceived understanding may not be exactly correct, please feel free to correct me if I am making any wrong assumptions, given my limited experience. My background is mainly ABAP, I have done a little JSPDynpro in a portal environment.

On my project we are using CRM 6.0 and ECC7. We are using the B2B portion of eCommerce and will be making quite a few modifications and new pages with enhanced functionality. We did do a small pilot where we were able to modify eCommerce somewhat by making changes to the property files, JSP (HTML), and JavaScript to implement our changes. We did things such as: change logos, change frame widths, remove html elements, automate process using JavaScript , and other small changes. This was done before our NWDI was up and running. I would not recommend making changes to eCommerce by directly modifying the source files as we did, you should use NWDI and NWDS - our is a throw away pilot.

Currently I am in the process of getting a new instance of eCommerce up and running on a different server. This is a copy of the B2B application. I started by importing the software and development components for CRM into NWDS, you will need to get NWDI and you system landscape set up, then you create a new project (I created test_b2b), associate the proper SC and DCs, build the project, then deploy to your J2EE server (this could be local, in our case it is not). You will also need to create a project for ISAADMIN and deploy this too, I called mine test_isaadmin. This is used to configure your users (at least that is what was explained to me). Once you have deployed your new B2B application see the SAP Best Practices guide for configuring the B2B system with XCM (not a simple task to someone new). I could not find a document for CRM 6.0 so I just used the CRM 5.0 document (CRM E-Commerce C14).

I am still trying to get my B2B system working properly. I am currently having problems where I can log into the B2B or Useradmin system - I get sent to a NetWeaver login (I will be posting a question about this soon).

I hope this helps. I will add more as I learn more. Like I said before, if you are more experienced, please feel free to correct anything that I have written.

DM

[Former Member]

Thanks everyone for the reply.I got an idea about the process.