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Business Objects - BI Launchpad Error FCW00006

Feb 23 at 07:30 AM

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Hello,

since some time a few users getting the Errormessage "FCW00006" (This site is expired) at the login page of the BI Launchpad at the first login. When they login a second time no error Message appears.

I didn't found anything about this error message. Does anyone got a idea?

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3 Answers

Premyslaw Splawinski Feb 23 at 07:31 AM
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Ok i found at this moment the following Help:

https://launchpad.support.sap.com/#/notes/0002490184

But i got only one tomcat and one BI Platform (4.2 SP5 Patch 1)

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Former Member Feb 23 at 08:08 AM
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Its probably because those user still have their previous cached session cookies.

Ask the users to clear their browser cache occasionally to avoid the issue.

Regards,

Kunal Kharat

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Hi,

i tried to clear the cache but it doesn't helpded. I found also:

https://launchpad.support.sap.com/#/notes/2085065

I look for jvmRoute in the server.xml and found this in my config:

<Engine name="Catalina" defaultHost="localhost">

Is this right? I got only one cms.

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Former Member
Premyslaw Splawinski

I think that should not be a problem.

As, the issue wont be intermittent.

Regards,

Kunal Kharat

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Hi,

You can try be clearing the tomcat cache or redeploying the tomcat.

Also if the issue is only from IE 11 then refer to the below Note

https://launchpad.support.sap.com/#/notes/2444288

Regards,

Shreejith

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I tried it with Chrome and Firefox and with both Browsers i got no errors.

Did Microsoft fixed this Bug in the Internet Explorer?

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Former Member Mar 13 at 04:31 PM
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Is the BO and Tomcat on same server?

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Yes BO and Tomcat are on the same Server.

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