Business Objects - BI Launchpad Error FCW00006

[former_member308884]

Hello,

since some time a few users getting the Errormessage "FCW00006" (This site is expired) at the login page of the BI Launchpad at the first login. When they login a second time no error Message appears.

I didn't found anything about this error message. Does anyone got a idea?

[former_member550874]

Is the BO and Tomcat on same server?

[former_member308884]

Yes BO and Tomcat are on the same Server.

[former_member550874]

Its probably because those user still have their previous cached session cookies.

Ask the users to clear their browser cache occasionally to avoid the issue.

Regards,

Kunal Kharat

[former_member308884]

Hi,

i tried to clear the cache but it doesn't helpded. I found also:

https://launchpad.support.sap.com/#/notes/2085065

I look for jvmRoute in the server.xml and found this in my config:

<Engine name="Catalina" defaultHost="localhost">

Is this right? I got only one cms.

[former_member209323]

Hi,

You can try be clearing the tomcat cache or redeploying the tomcat.

Also if the issue is only from IE 11 then refer to the below Note

https://launchpad.support.sap.com/#/notes/2444288

Regards,

Shreejith

[former_member308884]

I tried it with Chrome and Firefox and with both Browsers i got no errors.

Did Microsoft fixed this Bug in the Internet Explorer?

[former_member550874]

I think that should not be a problem.

As, the issue wont be intermittent.

Regards,

Kunal Kharat

[former_member308884]

Ok i found at this moment the following Help:

https://launchpad.support.sap.com/#/notes/0002490184

But i got only one tomcat and one BI Platform (4.2 SP5 Patch 1)