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Jonathan Arias Berrío

SAP CRM - Update Bp Address from Service order

Feb 22, 2018 at 03:53 PM | 65 Views | Last edit Feb 23, 2018 at 12:22 AM 2 rev.

Hi Guys,

Can we update address data in partner tab of service order and that this address data updated in the bp directly ?

Product software: SAP CRM 7 EPH3

Thanks in advance.

Regards

CRM Master Data
CRM Service
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2 Answers

  • Best Answer
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    Webster Cui
    Feb 23, 2018 at 12:34 AM

    Hello Jonathan,

    Good day,

    From CRM Service view, the update happens in BP will not automatically update in service order.

    Imaging the same BP exist in huge number of service orders, the update action will consume much performance.

    Usually I suggest customer to run the update by a background job once or twice day when most business is offline.

    I believe it will help you achieve the requirement and meantime run your business smoothly.

    Regards,

    Webster

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    Sai Krishna Kowluri
    Feb 23, 2018 at 04:58 AM

    Hello Jonathan,

    Have you tried CRM_XIF_PARTNER interface ?

    Thanks,

    Kabir

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    • Sai Krishna Kowluri
      Feb 23, 2018 at 08:43 PM

      I apologize for the misunderstanding I was under the assumption that you are receiving a service order from a third party system and wanted the address to be updated when the service order gets updated on the other side.

      Did you try looking for a BADI though?