Dear BSP Experts,
We are implementing SAP CRM Case Management to address complaints processing requirement.
We did all required configuration from SAP CRM end and we have tested in DEV and TESTING clients, the process is working fine.
We moved to complete Transport Requests to Production. But we are getting an error while trying to open case processing screen through web we are getting a Business Server Page Error.
We have identified one page controller ( mainDH.do Jupiter ) is not working in that BSP. I have tried to run this page controller alone, then system shown the following error description.
Business Server Page (BSP) error
Calling the BSP page was terminated due to an error.
The following error text was processed in the system:
No Application Was Transferred to the Framework
Exception Class CX_CRM_BSP_GENERAL
ABAP Class CL_CRM_BSP_FRAME_MAIN
Long text -
Error type: Exception
Your SAP Business Server Pages Team
I request your suggestions and help to solve this problem.
Your suggestions will be highly appreciated.