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Former Member

Can we use Reference notification in service notifications???

Hello All,

I have a requirement of creating a follow up notification (F1) from a service notification (S1) through action box. I need to maintain the service notification number (S1) in to the follow up notification (F1) so can we use the reference notification field for this requirement?.

Per my knowledge, we can use the reference notification field only in QM notifications.

Please provide your suggestions on this.

Thanks,

Ashish

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2 Answers

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    Former Member
    Feb 22 at 12:40 PM

    Hi Peter,

    Thanks for providing your suggestions.

    Let me try it and will revert.

    Thanks,

    Ashish

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  • Feb 22 at 07:59 AM

    Ashish,

    You could use the action box to create your follow-on notification, then use Enhancement Spot ES_EAM_CC_RIBELF20 to link these two documents in the Document Flow function.

    PeteA

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