Skip to Content
0

Can we use Reference notification in service notifications???

Feb 22 at 05:19 AM

38

avatar image
Former Member

Hello All,

I have a requirement of creating a follow up notification (F1) from a service notification (S1) through action box. I need to maintain the service notification number (S1) in to the follow up notification (F1) so can we use the reference notification field for this requirement?.

Per my knowledge, we can use the reference notification field only in QM notifications.

Please provide your suggestions on this.

Thanks,

Ashish

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

2 Answers

avatar image
Former Member Feb 22 at 12:40 PM
0

Hi Peter,

Thanks for providing your suggestions.

Let me try it and will revert.

Thanks,

Ashish

Share
10 |10000 characters needed characters left characters exceeded
Peter Atkin Feb 22 at 07:59 AM
0

Ashish,

You could use the action box to create your follow-on notification, then use Enhancement Spot ES_EAM_CC_RIBELF20 to link these two documents in the Document Flow function.

PeteA

Share
10 |10000 characters needed characters left characters exceeded