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End user training documents in SAP Portal using Opentext

Feb 22 at 10:35 AM

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Hello All

We need to provide some documents for end users in Enterprise Portal using Open Text so that users will search with a key word to find appropriate document .Also we want to place some end user training videos as well. Could you tell me how to integrate Opentext with Portal.

Also please suggest whether Opentext with Enterprise Portal will serve my business purpose or is there any better way.

Kind regards

Nancy

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1 Answer

Santarshi Samanta
Feb 26 at 06:50 AM
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Hi Nancy

I am not completely clear about your Business Requirement. Regarding the Open Text and SAP Portal, refer to the below links and check if it fullfills your requirement or not ?

Regards

Santarshi Samanta

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Thanks Santarshi

Also please suggest me what is the better way to provide training documents to end users from Portal. Will Portal support to play videos as well ?

Kindly help.

Regards

Nancy

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Hi Nancy

Yes, Portal do support Vidoes and you can upload also. But when you play huge file directly from portal it will lead to severe performance degradation in the overall portal.

It is a much better idea to have such content stored on a dedicated streaming server and provide external links to this from KM in portal

https://blogs.sap.com/2014/11/09/playing-directly-large-video-files-in-knowledge-management/

Regards

Santarshi Samanta

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Sorry for the late reply Santartshi.

Thank you for your swift response.

Cheers

Nancy

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Hi Nancy Thomas

No worries, Hope it was useful to you.

Regards

Santarshi Samanta

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