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Responsive UI exception errors with Windows 10 users

Hello Experts! We have just deployed SAP Hybris Cloud for Customer Responsive UI to our user community and users whom have Windows 10 installed on their machines seem to be experiencing Exception Errors on every click of a Work Center. I was curious if anyone else in this group may have had similar experiences or happen to be able to point me to a potential solution. Again, just to recap, our Windows 10 users after logging into the SAP Hybris Cloud for Customer Responsive UI when they click on a Work Center they receive an Exception Error. This only happens in Responsive UI, it does not happen in HTML5. The issue also appears to only occur in Internet Explorer. Users whom have Chrome seem to be okay. Any light you can shed on this issue for us would be greatly appreciated!

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1 Answer

  • Jan 05 at 05:43 PM

    Hi Sam,

    I hope you are fine.

    Could you please share with us a screenshot of this exception?

    Thanks and Best Regards,

    Khayan Padilha

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