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uProvision Internal function is not triggering any SAP IDM Task

Hello Everyone,

I observed that none of my SAP IDM 8.0 provisioning tasks are getting triggered by uProvision function. Attached the execution log for reference.

This run uProvision is used by standard script sap_core-executeplugin.

We also observed that after this stage, A entry in provisioning queue has been created which is not processing.

Any help would be appreciated.

Regards,

C Kumar

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  • Hello Kumar,

    did you trigger the provisioning via a job with a "call hook task" pass?

    We have a similar issue in 7.2 SP10, where every provisioning triggered that way is added to the provisioning queue just fine, but I need to trigger the actual start manually (via an SQL statement changing the state of the entry in the table "mxp_provision" from "Queued" (37) to "Ready to run" (2)), which is kind of annoying.

    Provisioning triggered via workflows works just fine.

    Is it the same for you?

    .

    Regards,

    Steffi.

  • C Kumar Steffi Warnecke

    Hello Steffi,

    I am using SAP IDM 8.0

    In this case, uProvision has been triggered by standard work-flow, when I changed the user data in IDM UI.

    Regards,

    C Kumar

  • Hello Kumar,

    yes, you mentioned in your question. ;) But it could have been the same issue in both versions.

    Hmm, okay then we have different problems. :/ I was hoping for some solution to mine, too.

    .

    Regards,

    Steffi.

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1 Answer

  • Feb 22 at 05:50 AM

    Hi Kumar,

    As per your second screenshot related to provisioning queue, I see the job status is disabled. Can you please check those jobs and check whether they are enabled or not. If not please enable them, and I believe the entries will be triggered then.

    After enabling the jobs if still don't work, can you please provide the screenshot of the state of the entries in the mxp_provision table. Also try to run the provision monitor tool for a stuck entry and check the reason why it has been stuck and the solution for it.

    Regards,

    Deva

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