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Integration with Twitter - Hybris Marketing Cloud

Feb 21 at 06:19 AM

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Former Member

Hi,

I have a problem with integration Hybris Marketing Cloud with Twitter. I did all guide steps. I can see tags (tweet) in HCI but when I check in Hybris Marketing Cloud I don't see the interaction in Sentiment Engagement Filters. I don't know if is necessary any step in Hybris Marketing Cloud because the system no show me any message no error nothing.

Thanks by your help

Randall

SAP Hybris Marketing
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Kunal Bansal Answered
Feb 21 at 06:29 AM
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Dear Randall,

I hope you have referred to below contents already, please review once again:

Else, please share few anonymized screenshots of your Twitter setup.

Best Regards,

Kunal

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Former Member Answered Feb 21 at 03:31 PM
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Hi Kunal,

Yes is correct.

The Guide 11G is already. And HCI I can see a Tag.

Attachment:

t1.pngt2.pngt3.pngt3-1.jpgt4.jpg


t1.png (205.0 kB)
t2.png (525.6 kB)
t3.png (251.9 kB)
t3-1.jpg (86.0 kB)
t4.jpg (107.3 kB)
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Former Member Answered Feb 21 at 03:55 PM
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Attachment picture the Sentiment Engagement. se.jpg


se.jpg (91.3 kB)
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Former Member Answered Feb 21 at 11:48 PM
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Hi Kunal,

Also attachment Printscreen of HCI.

Regards,hci1.pnghci2.pnghci3.pnghci4.png


Randall


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