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author's profile photo Former Member
Former Member

Delivery of Free Goods...

Hi Team,

Free Goods in Inclusive category has been configured and with a minimum quantity of 100 being placed ,1 free good for every 10 Pieces is triggered.

Therefore now as the customer placed an order for 200 Qty and he recieves 20 goods as free of charge and he pays for remaining 180. The sales transaction is executing all well.

Well , my doubt lies in creation of the delivery document for this order. The delivery quantity shows 180 items while customer has placed the order for 200 .

All 200 goods are confirmed in the sales order ..But the Delivey document has the delivery qty as 180 so how will the rest 20 be delivered..

Please help me in this.

Thanks.

Suman

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jul 08, 2008 at 10:48 AM

    Hi,

    Check with the item category of Free Goods, whether they are relevant for delivery or not. tick the check box Item relevant for delivery.

    In Inclusive Free Goods these should also come.

    thanks,

    raja

    Edited by: Raja Singh Chhabeda on Jul 8, 2008 12:49 PM

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    • Former Member Former Member

      Hi Pradyum,

      Its processing as desirednow . I checked for the copy controls for both the Item Categories and maintained it correctly.

      It was most definitely becoz of this that the proceeding document wasn't copying from the sales order all the line items..

      Also unchecked the Item Rel and checked the ScheduleLines in vov7 that is i let it be as it was in std system.

      Thanks all the line items are now coming into the Delivery Doc.

      Regards,

      Suman

  • author's profile photo Former Member
    Former Member
    Posted on Jul 08, 2008 at 11:07 AM

    Hi,

    While creating a condition record for the free goods ie NA00. there is a option for "Free goods delivery control" in which we can control how the delivery is to be made.

    Just check up which option is given in this condition record. The system will behave accordingly.

    Regards

    Mahesh

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    • Former Member Former Member

      Hi Mahesh,

      I checked thought Copy Controls howeva couldn't rectify the problem..

      Same occurs in Exclusive as well When Customer orders for 200 Qty ,he gets 20 Items free other han the main item that is an additional item than the main .

      When i create a delivery system copies these 200 and second line item which is free od cost containing 20 in number is not copied..

      How will these get delivered then?

      Thanks,

      Suman.

  • author's profile photo Former Member
    Former Member
    Posted on Jul 08, 2008 at 12:41 PM

    Answered.

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