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You are not authorizated to save UI personalizations.

Hello,

Recently we are getting on one of our tenants this message "You are not authorizated to save UI personalizations". I have admin rights so I don't understand why we are getting this error.

Regards

Arian

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4 Answers

  • Best Answer
    Feb 21 at 12:19 PM

    Hello Arian,

    I checked for similar cases in the SAP data base and also in our documentation and could not find anything related.

    Could you report an incident to SAP so we can check this further?

    Best Regards

    Gabriel Brage

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    • Hi Namita,

      The option Disable User Personalization Features is not enabled so we are allowed to make changes in C4C.

      We have raised in March an incident for this but we are still waiting for a answer

  • Feb 21 at 10:55 AM

    Can you please check if the Functionality "Disable User Personalization Features" in HTML5 under Adapt > Company Settings. is enabled or not

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    Former Member
    May 15 at 12:35 PM

    Hi,

    Did you resolve the issue?

    Regards,

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  • May 15 at 01:24 PM

    Hey,

    I have the same issue since a few days. It sounds like bug.

    I found a solution: I created a new Account, gave him admin rights und so it works.

    Best wishes.

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