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Former Member
Jul 07, 2008 at 04:44 PM

Upgrade to PL 37 - PLD issue

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Hi Everyone,

We recently upgraded one of our customers to Patch Level 37. After doing so, all of their customized PLD's were changed. Many had the background of the text fields changed to black so they looked blacked out on the screen while others were changed to bright pink, etc. All of the fields were moved around and some fields missing all together.

All of the default print layout designs went back to the original system defaults as well.

Did we miss a step when doing the upgrade or did we do something to cause this to happen? Has anybody else experienced this?

What would you recommend we do to correct this? Luckily, we have a copy of thier database from before the upgrade with the print layouts but Copy Express isn't the most friendly software to use or the most reliable. I've had problems with copying print layouts correctly in the past. Whenever I've tried to use Copy Express it also copies over fields in different backgrounds, fonts, etc. However, I guess it would at least get me the right fields in the right place to start from.

Thank you in advance for your help.

Amanda