We have a scenario like this:
A customer has two dunning levels. He has been dunned for 1st level with 3 open items. Later on, 5 more items have been posted.
When trying to dun the customer, the system gives 2nd dunning level to fist 3 items and 1st dunning level to 5 additional items.
The user wants to get one dunning letter in which he would like to see both dunning levels.
It means, the system should give the details of 3line items and 5 line items in one dunning form/ letter...
How can I do this......................!?