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author's profile photo Former Member
Former Member

Order status - REg

Hi,

I have an issue as an order is fully delivered and invoiced, but accounting document status is shown as not cleared and order status is shown as being processed instead of complete and reference status in order is showing as not referenced. We do have credit management.

Please if anyone knows this issue please let me know.

thanks & regards,

Sp.Balaji

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2 Answers

  • Best Answer
    Posted on Jul 05, 2008 at 10:00 AM

    Dear balaji

    The status of Accounting document is correct bcoz, only when you update incoming payment in F-28, the status would change to Completed

    thanks

    G. Lakshmipathi

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    • Former Member Former Member

      Dear Lakshmi / Venkat,

      find out the error and closed that issue as I set the completion rule where we don't have any preceding document to sales order that is the reason order is displaying as being processed.

      Thank you all for your contribution/support.

      Regards,

      S.Balaji

  • author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2008 at 11:06 AM

    Hi,

    That means your order has still open quantity. Your order has been delivered paritially. Still there is some quantity which has to be pending for delivery...

    So please reject that open quantity or do delivery again for that open quantity and then billing then order wil be conveted to complete status.....

    Regards

    sankar

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