Order status - REg

[Former Member]

Hi,

I have an issue as an order is fully delivered and invoiced, but accounting document status is shown as not cleared and order status is shown as being processed instead of complete and reference status in order is showing as not referenced. We do have credit management.

Please if anyone knows this issue please let me know.

thanks & regards,

Sp.Balaji

[Lakshmipathi · Accepted solution]

Dear balaji

The status of Accounting document is correct bcoz, only when you update incoming payment in F-28, the status would change to Completed

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmi,

Thanks and understanding your point, but earlier irrespective of not clearing the payment, order status will show as complete where as now order status is showing as being processed.

Regards,

Sp.Balaji

[Former Member · Accepted solution]

Hi,

Even after posting payment to customer w.r.t to the invoice still order order status is showing as being processed.

Please anyone let me know why the status is shown as being processed.

Regards,

Sp.Balaji

[Lakshmipathi · Accepted solution]

Dear balaji

Please check the copy controls in VTLA whether the following are maintained

At Header level

Order requirements::::::001

Combination requirmt::::051

Header Data:::::::::::::001

At Item level

Order requirements::::::101

Item data:::::::::::::::101

Business data:::::::::::2

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi,

Checked the same and maintained as you mentioned.

Regards,

S.Balaji

[Lakshmipathi · Accepted solution]

Dear Balaji

Go to VOV8, select your order type and see whether C is maintained for [SD document categ]

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmi,

document category also set as C only. If I reject item in Sales order the moment order status changed to Completed.

What wil be the reason?

Regards,

Sp.Balaji

[Former Member · Accepted solution]

Dear Balaji,

Have you Delivered and Billed the same quantity of materials, as you saved in your Sales order. Since, if you created Sales order for say 10pcs and Delivered and Billed for even 9pcs, your Sales Order status will be shown as Being Processed!!

What say?

Regards.

Venkat - Hyd

[Former Member · Accepted solution]

Dear Lakshmi / Venkat,

find out the error and closed that issue as I set the completion rule where we don't have any preceding document to sales order that is the reason order is displaying as being processed.

Thank you all for your contribution/support.

Regards,

S.Balaji

[Former Member]

Hi,

That means your order has still open quantity. Your order has been delivered paritially. Still there is some quantity which has to be pending for delivery...

So please reject that open quantity or do delivery again for that open quantity and then billing then order wil be conveted to complete status.....

Regards

sankar