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author's profile photo Former Member
Former Member

Workflow

Hi,

what functionality of workflow will i use if i have deadline monitoring?

my requirements is to escalate to the next level of approver after 5 days the work item is not open.

thank you.

james

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jul 05, 2008 at 08:34 AM
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  • author's profile photo Former Member
    Former Member
    Posted on Jul 05, 2008 at 09:30 AM

    hi,

    You can use Either Latest End and set the time to 5 days while the creation of the Work Item.

    Hope this will Helpful.

    Regards

    Sumit Agarwal

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 05, 2008 at 09:55 AM

    Hi James,

    You can go with modelled deadline monitoring... provide the latest end time for 5 days

    then goto Outcomes tab make the processing obsole ...

    1. create a process control----- in that make the workitem obsolete

    2. then provide the business functinality like sending the workitem to higher authority for approval.

    This should be helpful for you

    any queries revert back

    regards

    padma

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