Closed Port at Firewll

[Former Member]

Hi,

I have started configuring my EPORTAL system and in the process of connection Testing to my ECC Development server I get the below error in the ITS Connection Test Details.

An HTTP/S connection to http://sapeccdev.zentagroup.com:8000/sap/bc/gui/sap/its/webgui?sap-client=100 was not obtained successfully; this might be due to a closed port on the Firewall.

When I login at OS level in the EPORTAL SYSTEM and directly put the URL of ECC Development system it works fine in the WEB GUI. Also the web GUI works from any other PC in our organization by direct use of URL.

I would like to know when I test this from EPORTAL is this due to some closed port as this working by direct use of URL and what might be the possible cause of error.

[Former Member · Accepted solution]

Hi Marcel and Sergo

Thanks for your replies.

Marcel here are by answers

There is Proxy involved but we have Bypassed it.

telnet sapeccdev.zentagroup.com 8000

Do you get a connection here?

Yes I do get connection here.

Do you have more then one network interface on your machine??

No

Thanks

Parvez Khan

[former_member698570 · Accepted solution]

Hi,

if this all works your portal should be able to establish the connection without problems.

Where do you perform the ITS Connection Test?

Are you creating a system object?

Simply try to create a URL iView in portal and enter the whole URL you posted. When done try to test the iView and see if your connection works (If no SSO using Logon Tickets is configured you should at least get a Basic Authentication Prompt asking you to login at your Backend!)

Cheers

[Former Member · Accepted solution]

Hi Parvez,

How did you solve it?

Please, I have the same problem.

Thanks,

Nivia

[former_member698570]

Hi,

are you using a URL iview on your portal to connect to your system?

You said that you can connect to the destination application without problems when you are on the machine where your portal is installed.

This means that your portal should be able to connect as well (It cannot be any Firewall issue unless you have more than one network interface and the connection (TCP) maybe is using different interface and thus different Source IP or you normally use a Proxy to connect to your destination application and the portal is currently not)

You say you connect through Web GUI. Is there a proxy involved??

Try the following:

Login to your machine where the portal resised and on OS level issue the following command:

telnet sapeccdev.zentagroup.com 8000

Do you get a connection here?

Do you have more then one network interface on your machine??

Cheers

[Former Member]

Hello. Do not see an error , try to check if you can able really works in webgui from portal. Save your settings (also ad the ALIAS for your system). After go to "System administration" --> "support" --> "SAP Application" --> "SAP Transaction" --> In "system" choose your created system , add transaction code like "SMEN", choose gui for html, and you can see really works it or not ...

P.S. If you use integrated ITS the "ITS Path" Leave empty.

Regards.

Edited by: Sergo Beradze on Jul 3, 2008 1:41 PM