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Installing Crystal Reports 2011

I am upgrading a laptop for someone who is using CR 2011. Has Windows 7 64-bit and the install seems to work. When I go to run CR I get an error message saying that xerces-c_2_7.dll is missing. I installed program on a test laptop and have the same issue.

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1 Answer

  • Feb 21 at 03:23 PM

    Make sure you run the install by right clicking on the setup.exe and selecting Run as Administrator.

    And check their AV software, it could be it's blocking access to some dependency.

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