Skip to Content

Facebook chat anyone?

Feb 15 at 12:48 PM


avatar image


Need advice on facebooks chat. Everything is ok up to the point where ChatServer informs CEM abount incoming chat. Then CEM rejects it with:

DBG> Run() - msg [STATUS=FAILED;_PEER_ID=ChatServer%3aDEMO12_CORE;VIDEO_CAPABILITY=0;_EVT=routingRequested;DEST_ID=;ROUTING_DATA=;_REQUEST_ID=87D67460-1198-11E8-80C3-FA871194A571;SUBTYPE=FacebookChat;REASON=Address%20is%20unavailable;DISCUSSION_ID=87D6745F-1198-11E8-80C3-FA871194A571;ORIGINATOR_ID=SMS_17111005156342442010745408940387;ERROR_CODE=8;_CMD=ack;

Agent is logged into queues with ECF. Queue address is

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

0 Answers