The destination plugin required for this action is disabled.

[Former Member]

Dear all, I am using Infoviewer first time and for testing purposes I uploaded our Lab rework report. The viewing side is absolutely fine however if I try to send the file via email, ftp etc it gives me the following error:

The destination plugin required for this action is disabled. If you require this functionality, please contact your system administrator.

I have looked on one of the forums where one user mentioned to restart the destination job server. I have tried that but it didn't work. It somehow looks like I haven't installed the plugins onto the server or maybe somewhere it has been disabled.

Could you please help.

Many thanks

Kind Regards

Jehanzeb

Error given below:

============

Title: LabRework

Description:

Created: 01/07/2008 16:57

Last Modified: 01/07/2008 16:57

Last Run: 01/07/2008 17:07

The destination plugin required for this action is disabled. If you require this functionality, please contact your system administrator.

[Former Member · Accepted solution]

hi Jehanzeb ,

Restarting destination job server alone will not solve the problem. as you can see from the error message, the issue is caused becausesome destination service is disabled, not because they are down.by default, these destination services (ftp,email,file system) are disabled in CMC.

so you should logon to CMC, navigate to Properties of destination job server , enable these options by checking them and configuring them properly like destination path.

then it should work.

[Former Member]

Many thanks!!

Yes! it is working now.

Kind Regards

Jehanzeb

[Former Member]

This worked for me as well. But I want to FTP PDF files not RPT. How can I set that up?

[Former Member]

You make that determination when creating the schedule in InfoView.

Expand the Format section and select Adobe Acrobat from the Report Format pick list.

HTH,

Jason

[Former Member]

OK. From CMC, I can use do the following:

1. Go to Home>All Objects>

2. Select the object

3. Hit the History tab

4. Click Send to... and select FTP

This is explained on xir2_bip_Admin.pdf.

However, I can't do this via Infoview.

i.e.

When I try to send a file from the History it doesn't end up in the FTP location.

But what does work is if I select the report itself, the RPT format is sent to the FTP location.

This makes sense from a perspective that if you don't schedule a Crystal Report, you will not have a PDF version of it. On the other hand, whay wouldn't I be able to send it from the History selection on Infoview.

[Former Member]

I managed to get it working on an other environment using Infoview.

As far as I know they are identical! How can I debug this? Should I try through the destination server?

Or because it doesn't work via Infoview, could it be a setting on Infoview?