Webi: No text on diagrams

[Former Member]

Hello,

When creating a report, and adding a chart for example:

It works great but as soon as I convert it into a diagram I have no text, no legend, no nothing that is displayed apart from the diagram in itself:

We can see with the mouse that the boxes are created for the title for example, but noting is displayed. The "Visible" checkboxes are marked so it is not that.

What could it be? I tried to change the background color if it was written white on white but it isn't 🙂

Thanks!

[amitrathi239 · Accepted solution]

It seems both are the measure objects and assigned to value axis.There is no object assigned at catergory axis.

Right click on chart->Assign data-> check if any object/variable assigned to Catergory axis.

[Former Member · Accepted solution]

Thank you for your answer!

It seems that this is correctly done:

[amitrathi239 · Accepted solution]

check if tick box is unchecked or checked in the format chart section->category axis.

[Former Member · Accepted solution]

Yes it is checked!

It already was by default.

[amitrathi239 · Accepted solution]

add custom title and check if that works for you.

[Former Member · Accepted solution]

It doesn't work either.
I've just tried by using the desktop app on Windows and it displays correctly there!

So I've went with re-enabling HTML and trying different browsers but it does not work on latest versions of Edge, Chrome nor Firefox.

Do you know what could be wrong with this new information?

[amitrathi239 · Accepted solution]

What is your BO version?

[Former Member · Accepted solution]

Plateforme SAP BusinessObjects BI 4.2 Support Pack 5

Version : 14.2.5.2618

Should be the latest, we've just installed it to test the migration from 4.1.

[amitrathi239 · Accepted solution]

I would suggest to open the ticket with SAP support team and they will investiagte.

[Former Member · Accepted solution]

Thanks, will do!