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Former Member

Problem with free of charge items

Hi experts,

I am trying to create a free charge item and system is not proposing TANN item category automatically.

There are no other items in the order except for this free of charge item.

Am i missing some steps?

Thanks

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1 Answer

  • Best Answer
    Jun 29, 2008 at 09:54 PM

    The item category determination will propose TANN only if selected manually in the sales order or if allocated to the main item as a sub item on the sales order.

    At sales order creation stage, once system determines item category as TAN, you can change this manually to TANN. If you happen to do this then a message pops up 'business transaction type was redetermined'.

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    • In sales order overview screen, enter the original material as well as the material you want to give away for free.

      Assign the lowest level item to the higher level item by indicating item number of higher level item in field HgLvlt.

      If item number of higher level item is 10. Then against item number for your free item, in field HgLvlt enter 10.

      Once you do this, you would get message that item category will be redetermined.

      Hope this answers your question.