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Former Member

Editing Rejected Timesheet record from ESS portal making issue

Hi All,

I am facing some issues in CATS approval procedure in portal ESS. Editing approved TS in CATS creating a new record with status 20 and changing old record status to 50. But editing the rejected record changes the status and cats hours in the same counter record. But the workitem in that record in already completed and so this edited rejection records will no longer be processed by any approver. Please help me in identifying the reason behind this.

Note: It is a standard WD java application and our version is EHP4.

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1 Answer

  • Feb 20, 2018 at 09:25 AM

    This is the standard behaviour of application.

    Once the request is rejected that workitem status will completed. It wont be available for employee / approver to process it again during the same rejected request. Internally it will end up with error Your not the agent or workitem already completed.

    This is the same behaviour for leave request or record working time applications.

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