"Failure - Unable to load groups " in specific PC

[Former Member]

Hello,

I have problem in friori lunchpad. In some PCs, I get the error below wen I'm logged in to fiori lunchpad, but in some other PCs there isnt any problem and I can see all the pass i have access.

"

Failure - Unable to load groups"

[sagarikagattu]

Hello ,

Is there any recent upgrade happened? this has happenend with us as well during an upgrade

Please perform the below checks..

1. check with the affected user, and check which service is causing the issue.

2. Is web dispatcher installed ? if yes please check the time parameters and increase it, sometimes web dispatcher takes more than a minute to get the data from backed, so you have to increase the time parameter to get rid of this error.

Increase the time parameter (TIMEOUT, PROCTIMEOUT) and wait until all service are loaded.

Let us know the status, if above solves your issue we can rectify it using clearing entries in a table.

Regards,

Sagarika.