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Former Member
Jun 25, 2008 at 09:05 AM

Log CRM 5.0 and telephony integration

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Hi Guys,

We have CRM Interaction Center with a Genesys Telephony Integration.

When I try to review the log in CRM t-code CRM_ICI_TRACE, the system register the log with time different to the correct time, but the user has setup the correct time.

Any idea about this difference in the log with the time?

Regards,

Lyda