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SAP Business one version for HANA backup fails

Oct 26, 2016 at 07:24 AM

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Justice Lawer Doku

Hi experts,

i have SAP Business One version for HANA 9.2 PL 01 for a customer.

I am unable to schedule backup from SLD . It fails.

I have uninstalled and re-installed the backup service but it still fails.

Below is the log file and the image. Any idea on how to solve this issue.

bac.txt

Regards

Justice

sld-npa.png (83.7 kB)
bac.txt (11.9 kB)
SAP Business One
SAP Business One, version for SAP HANA
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Johan Hakkesteegt Answered Oct 26, 2016 at 07:50 AM
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Hi,

Please check that there is enough free space in the destination folder, and that the backup process has access rights to the destination folder.

Regards,

Johan

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Justice Lawer Doku
Oct 26, 2016 at 09:03 AM

Hi Johan,

There's enough space in the destination folder.

How do i check if the backup process has access right to destination folder?

Regards

Justice

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Johan Hakkesteegt
Justice Lawer Doku
Oct 26, 2016 at 10:26 AM

Hi Justice,

You would have to check what user the process is running under, and see if that user has rights to the folder.

Regards,

Johan

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Justice Lawer Doku
Johan Hakkesteegt
Oct 26, 2016 at 11:24 AM

Is this what you mean?

Regards

Justice

user-running.png (23.2 kB)
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Justice Lawer Doku
Johan Hakkesteegt
Oct 26, 2016 at 11:27 AM

error message showing now.

adhoc.png (11.9 kB)
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Johan Hakkesteegt
Justice Lawer Doku
Oct 26, 2016 at 11:31 AM

Hi Justice,

I mean the system user under which the SLD (the program that is trying to perform the backup) is running.

I am not familiar with linux, but it might be the SYSTEM user as in your screenshot.

Regards,

Johan

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