Shipping notes not printing despite turning green

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hi

i am trying hard to print off a delivery note, each time i go into the EXTRAS--->DELIVERY OUTPUT, and select a output type, it stays amber and doesnt turn green.

The delivery does have a shipment attached to it, is this the problem? surely i should be able to print a delivery note manually even if the shipment has been created or even if its been goods issued?

please help, as i need to print a NOTE off the system

This has been challenging for me all afternoon, it hasnt worked, the green light has come on, but NO SPOOL has been genereated ( SP01) this is what i am worried about, so in the OUTPUT of the DELIVERY it has turned green, but why arent I seeing this in SPO1, and yes the tick in the communication tab is not to delete the output after the delivery has been printed.

I have checked alot of things

also,

VL71 showed the delivery to print, and when i click on it it says its generated i.e within the OUTPUT of the delivery header, but again nothing prints off, and the VL71 report doesnt show me a print preview also, when it used to before.

so i have a genuine iretating problem, which i dont know what to do.

the funny thing is, some of the delivery have worked and the same output has worked, so why dont they work on some?

thanks