Issue with sales order stock that is referencing a non-existing sales order

[Former Member]

We have an issue with sale order stock.

Due to user error we have ended up with a negative quant of sales order stock in a bin. Further the error was due to mis-keying of sales order number. Hence this negative quant is referencing a sales order that does not exist.

We need to get rid of this quant.

I thought of cycling this quant off as a solution. And hence replicated the scenario in the test system. I was able to create a TO to cycle it off but cannot clear the differences from 999 . The error I get while trying to do this is "SD document not in database or has been archived" . This error is true since the sales order actually does not exist. So cycling it off did not work.

Can anyone suggest how we can get rid of this negative quant of sales order stock ?

Thanks

[csaba_szommer · Accepted solution]

Hi,

Interesting / strange

I have been checking this in our sandbox also and I faced the same in IM (MB1B 412 'E'). Please check OSS note 202345, maybe it helps to resolve your problem.

BR

Csaba

[Former Member · Accepted solution]

Csaba

Thanks for the reply. I checked the OSS note but I think it applies to sales orders that actually exist but are archived. In my case the sales order does not exist but yet there is stock that references a non-existent sales order.

Thanks

[csaba_szommer · Accepted solution]

Hi,

You said that your user mistyped the SO number and it resulted in a -quant. In which transaction was it possible? If I give a non existing no. SAP doesn't allow me to book.

If I were you I would check both in WM & IM what the user had done...step-by-step...

Negative quant comes to existance in interim storage type if we book e.g. a GI. It should have started in IM...how was your user be able to do that??? If it was possible cannot you reverse the IM booking?

(...if all else fails...cannot you create a SO document with external number assignment with the same number?...)

BR

Csaba

Edited by: Csaba Szommer on Jun 24, 2008 8:31 PM