delivery note

hi

i am trying hard to print off a delivery note, each time i go into the EXTRAS--->DELIVERY OUTPUT, and select a output type, it stays amber and doesnt turn green.

The delivery does have a shipment attached to it, is this the problem? surely i should be able to print a delivery note manually even if the shipment has been created or even if its been goods issued?

please help, as i need to print a NOTE off the system