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Coresuite Customize UDT excel .xls import - error message

Hello,

I want to import an excel file to an udt. But I got always an error message:
"Error occurred"

The excel-file is in the correct format: .xls and fiels formated as general (don't use date or sth.)

Found instructions but this down't work:

http://helpfiles.coresystems.ch/help/country_package/manual/en/index.html

Import Excel rows to UDT

or:

http://helpfiles.coresystems.ch/elearnings/01-003/story_html5.html

What can I do? or what should I consider?

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