cancel
Showing results for 
Search instead for 
Did you mean: 

Mega menu died

JL23
Active Contributor
0 Kudos

Since Monday I have trouble with the menu in answers.sap.com

The issue is only at my workplace, from home it is working as usual.

I can only click the links that are directly visible in the black menu here on top. The mega menu that usually appears when moving the mouse over does not come up.

I have the issue in Chrome as well as in Internet Explorer.

Actually I suspect it has somehow to do with our poor network performance.

Anybody else noticed this behavior too?

jerryjanda
Community Manager
Community Manager
0 Kudos

I suspect that certain members saw your answer title (Mega menu died) and were ready to rejoice. 🙂

I can alert the team, but if others aren't reporting, it might be more of an isolated issue.

Thanks for bringing to our attention.

--Jerry

patelyogesh
Active Contributor
0 Kudos

You are right... this is seems network relented issue. Keep page open little long and see the results.

JL23
Active Contributor
0 Kudos

Network alone can't be the full truth in my opinion, maybe some coding which checks whether it is slow or not.

But at least it is not consistent on the various pages.

In answers.sap.com I can stay forever with my mouse on a link and nothing happens:

But after I click I get to this community page ( https://www.sap.com/community.html ) and there the mega menu works, fast and flashing as the other menu used to do until end of last week:

Pros and cons about the mega menu have been exchanged, but not getting a sub menu at all is pretty annoying as I either have
to set a browser links to all other places or I need to do this extra stop before I can get to the menu to select where I want to go.

VeselinaPeykova
Active Contributor

In the past a member reported differences between the content of the mega menu.

From the screenshots of the bug report we can see that in one of the cases the page was with a country selector, in the other - without one.

This leads me to believe that there have been at least two separate menu versions (possibly with different code). If things have not changed since then - maybe this could explain why you experience different behavior for the menu on different pages.

Today I had some problems displaying the menu in Google Chrome and Firefox - even the items in your first screenshot did not load, which I fixed by clearing cookies. You did not mention whether you use the same device at home and at work and if you tried clearing browsing data...

pokrakam
Active Contributor
0 Kudos

I fully support the decision that this was not categorized as [Bug]

Maybe we should report one that it's still there for some of us?

JL23
Active Contributor
0 Kudos

I cleared the cache and cookies but this did not change anything.

Accepted Solutions (0)

Answers (0)