Alert email not received.

[former_member462965]

Hi All,

I want to configure alerts for my interface. I have configured below..

java mail client: standard values.

Job creation:

AggregateAlerts : false

AlertsToMailLimit:1

Consumer: ALERT-TO-MAIL

MailFrom: colleague's email id

MailTo: my email id

SupressAlerts: true

Cron : 5 min

In integration directory created alert rule with below config:

Severity : Medium

Enabled : yes

User defined search data in Alert: enabled

Alert rule type : Error

Alert blocked messages after :0

Suppress multiple alerts for :0

Consumer : ALERT-TO-MAIL

In data type it it "Record" but for testing alerts i am sending "RECORD" in payload.

In 1st attempt message goes in scheduled status. After using "resend" for same message for 2 more time it goes in system error.

But i am not receiving any email alert.

please tell what am i missing while configuration.

Regards

Ankyy

[gurudatta]

Hi Ankyy,

Please see the log in the below tab.It would give you the details of the log

JavaScheduler-->Jobs.Just check the return code as well

Ref Attached

Br,

Guru

[former_member308595]

Hi Ankyy ,

Configure step by step as per blog :

https://blogs.sap.com/2012/03/25/michals-pi-tips-component-based-message-alerting/

[former_member462965]

Hi Shiva,

i am configuring as per that link.. but not sure where i am going wrong.

[PavanKumar]

Hi,

Have you checked the log in alert consumer Job in Nwa--> Java Scheduler. If not please check whether it is success or not and share the log. Also check whether port is not opened or not from smtp.

Regards

Pavan

[former_member462965]

i am getting error as :

com.sun.mail.util.MailConnectException: Couldn't connect to host, port: localhost, 25; timeout -1;
nested exception is:
java.net.ConnectException: Connection refused

have i missed any configuration in java mail client??

[former_member462965]

Additional info:

This is client's SAP PO system.. and i am using company's email id (not using client's email id as we do not have one)

Is this causing above problem??

[PavanKumar]

Hi,

Configure correct SMTP details in JavaSystemProperties--->Java mail client.

I guess port not opened for SMTP IP whether telnet is happening or not.

check with your basis team for to get proper details and to check connectivity to existing smtp server.

Regards

Pavan

[PavanKumar]

where you have configured this?

Regards

Pavan

[former_member462965]

Spoke with basis consultant, as per him it is not possible to configure external email id.

So we have now requested to client to provide email id.

Thanks for help!

[PavanKumar]

If issue got resolved. Please closed the thread by mentioning and accepting the right answer.

Regards

Pavan