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Alert email not received.

Feb 12 at 07:47 AM

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Former Member

Hi All,

I want to configure alerts for my interface. I have configured below..

java mail client: standard values.

Job creation:

AggregateAlerts : false

AlertsToMailLimit:1

Consumer: ALERT-TO-MAIL

MailFrom: colleague's email id

MailTo: my email id

SupressAlerts: true

Cron : 5 min

In integration directory created alert rule with below config:

Severity : Medium

Enabled : yes

User defined search data in Alert: enabled

Alert rule type : Error

Alert blocked messages after :0

Suppress multiple alerts for :0

Consumer : ALERT-TO-MAIL

In data type it it "Record" but for testing alerts i am sending "RECORD" in payload.

In 1st attempt message goes in scheduled status. After using "resend" for same message for 2 more time it goes in system error.

But i am not receiving any email alert.

please tell what am i missing while configuration.

Regards

Ankyy

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3 Answers

Pavan Dogiparthy Feb 12 at 01:47 PM
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Hi,

Have you checked the log in alert consumer Job in Nwa--> Java Scheduler. If not please check whether it is success or not and share the log. Also check whether port is not opened or not from smtp.

Regards

Pavan

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Former Member

i am getting error as :

com.sun.mail.util.MailConnectException: Couldn't connect to host, port: localhost, 25; timeout -1;
nested exception is:
java.net.ConnectException: Connection refused

have i missed any configuration in java mail client??

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Hi,

Configure correct SMTP details in JavaSystemProperties--->Java mail client.

I guess port not opened for SMTP IP whether telnet is happening or not.

check with your basis team for to get proper details and to check connectivity to existing smtp server.

Regards

Pavan

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Former Member

Additional info:

This is client's SAP PO system.. and i am using company's email id (not using client's email id as we do not have one)

Is this causing above problem??

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where you have configured this?

Regards

Pavan

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Former Member

Spoke with basis consultant, as per him it is not possible to configure external email id.

So we have now requested to client to provide email id.

Thanks for help!

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If issue got resolved. Please closed the thread by mentioning and accepting the right answer.

Regards

Pavan

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G SHIVA Feb 13 at 06:41 AM
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Former Member

Hi Shiva,

i am configuring as per that link.. but not sure where i am going wrong.

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gurudatta d Feb 19 at 12:56 PM
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Hi Ankyy,

Please see the log in the below tab.It would give you the details of the log

JavaScheduler-->Jobs.Just check the return code as well

Ref Attached

Br,

Guru


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