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Adding item to Service request in ABSL code C4C

Dear Experts,

i want to find a way to add item to service request, on every save based on conditions, so i have created a before save event and check on specific fields,

i have an var : type ServiceRequest.Item but no standard method available for addign item line AddChildItem.

Regards,

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1 Answer

  • Feb 12 at 04:17 AM

    Hi Motaz,

    If we use the Deployment Unit:CUSTOMER_RELATIONSHIP_MGMT, we can use the method "AddChildItem".

    Best Regards,

    Benny Huang

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    • Dear Benny Huang,

      i'd like to add some items elements but when i call the action and put sr_item as a parameter an error appears, please let me know the mandatory parameters have to be set.

      regards,