Skip to Content
author's profile photo Former Member
Former Member

writing script of customer contact

Hi all,

My client wants to document details of customer contact done on phone. For this they want to create scripts can some body tell me what kind of script we will need & how it can be done in SAP.



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jun 22, 2008 at 06:27 AM

    As per SAP u can maintain this data in Customer master data.(FD02 or XD02)

    Here u can mention all data like Ph No, Mobile no, Address & email addres of the customer. Also u can maintain internet assignment.



    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi there,

      I'm looking for same. The customer wants a printable overview of all customer contacts that are made by collection specialists in Collections Management (SAP FSCM) by entering the specific customer account number and a date range. I already have the table which stores the customer contact notes and the procedure to de-encrypt the data using a FM. Now I'm looking for the table that links the customer contact notes with the customer account numbers.

      Does anybody have an idea which table this could be?

      Thanks in advance!!!


Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.