My client wants to document details of customer contact done on phone. For this they want to create scripts can some body tell me what kind of script we will need & how it can be done in SAP.
I'm looking for same. The customer wants a printable overview of all customer contacts that are made by collection specialists in Collections Management (SAP FSCM) by entering the specific customer account number and a date range. I already have the table which stores the customer contact notes and the procedure to de-encrypt the data using a FM. Now I'm looking for the table that links the customer contact notes with the customer account numbers.
Does anybody have an idea which table this could be?
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