Sap Business ByDesign: integration scenario with non-customizable cloud saas

[former_member472450]

Hello everyone,

I explain my business scenario: a customer must periodically acquire new journal entries on bydesign making calls to the services exposed by a cloud ticketing portal (Forthcrs). I know that SAP Bydesign has its services that can be called from the outside to record journal entries (ManageJournalEntryIn), but I do not see the possibility of making "get calls" to acquire data from the portal Forthcrs.

You could acquire the receipts through the configuration of the point-of-sales, but the problem would be the same: to acquire the data you must always call a service exposed by the portal Forthcrs. Do you have any suggestions for this integration scenario? Is it mandatory to have the Cloud Application Studio to develop a custom solution?

Thank you for your feedback.

[manideepsatya]

Dear Salvatore,

If the end system(Forth crs) has capability to push the data as soon as the ticket is created - then the service exposed by Forth crs can connect to ManageJournalEntryIn (or you can also check if Forth crs can directly call ManageJournalEntryIn) and create the needful in ByD.

If both of these is not possible, you need to implement custom solution in ByD to develop an action or a background job which will call the webservice exposed by Forth crs which is a complex process. and Yes, you need cloud application studio to develop custom solution.

Let me know if my understanding is not correct or if you have more to discuss about this.

Manideep Satya