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Plant Connectivity: IsConnected returned FALSE - warning or error?

Feb 09 at 01:00 PM


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Hi there

We have a number of socket agents in PCo for TCP/IP source systems (e.g. weighing scales). These connections can drop for various reasons, which lead to "IsConnected returned FALSE" events. What puzzles me is that these are only logged as warnings, not errors. Once the maximum number of retries fails, the agent switches to a faulty state. But shouldn't this (at least) lead to an error?

Some additional background: we do not have MII in our landscape, thus I am sort of limited in terms of active monitoring and was hoping to use SCOM. But: for this I would need event log entries with errors, not warnings. I initially set "Maximum Number of Retries" to something like 999, hoping that PCo will re-establish the TCP/IP socket as soon as the reconnect is successful. This does not seem to be the case. I therefore set the "Maximum Number of Retries" to 0, hoping to get errors which can trigger SCOM to send an alert and/or automatically restart the applicable windows service.

Any thoughts/suggestions?

Thanks & regards

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