How to exculde specific customers from receiving exclusive free goods (TANN)

[former_member1258247]

We add free goods to a customer's order whenever they purchase a specific material. We have some customers who do not want the free good and do not want the free good to appear on any subsequent documents (delivery, invoice, ASN, order acknowledgements, etc) especially those sent via edi.

How can I prevent free goods from being added to a sales orders for specific sold-to customers?

[VeselinaPeykova]

What is the specific challenge here?

Free goods setup is similar to how you manage pricing - you can for example maintain the access for determining free goods with customer group or other field that differentiates regular from special customers or you can use VOFM routines. Maintaining records per partner will be an overkill and difficult to support in most cases, so I would not suggest such approach to a client.