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Former Member

Warranty & Repair in Sales

Hi,

Can anyone let me know how to differentiate between Warranty Orders & Repair Orders in SD?

Regards,

Pri

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 19, 2008 at 05:26 AM

    Hello,

    As I believe if the equipment under warranty, the repair charges can't be passed on to the customer, it has to be undertaken by company. So the warranty orders will be settled to a cost center or a profit center. Warranty orders will not be relevent for billing.

    In the case of repair orders (chargeable), the repair costs (spares/labour) will be passed on to the customer, so the repair order will be settled to a Contract or sales order line item. Repair orders (chargeable) will be relevent for billing.

    Prase

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  • Posted on Jun 19, 2008 at 06:51 AM
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