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author's profile photo Former Member
Former Member

customer residual payment in F-28 urgent

Hi,

I am trying to create residual payment for customer in F-28. But when I post the payment of 50 $ against invoice of 300$ it is creating a invoice of 350$. So it is not reducing it & making it 250 for new residual invoice but creating a residual invoice for 350 $ . Tell me why its not creating a new residual invoice for

250.

please help..its urgent.

Thanks

Nik

Edited by: Nik Wallace on Jun 18, 2008 7:49 PM

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 06:06 PM

    Hi,

    While posting F-28 post 250 amount and select the residual item

    and simulate then 50 will show as residual it creates third line item and save.

    if u want 50 Rs as residual from 300 then u shouldnt post 300 in F-28

    u have to post only 250 so that it will adjust from the invoice 300.

    Reward if useful

    Padma

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    • Former Member

      HI , I am receiving payment of 50 $ from customer So I want to create residual invoice for 300-50=250$.

      But when I am trying to simulate it it says difference is too large for clearing.I have checked the tolreance group for customer.

      If I double click on amount then I doble click on residual payment it creates a new invoice for 350$(300+50=350 $).

      Thanks

      Nik

  • author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 07:14 PM

    generally what i do to post residual payment is goto F-28 enter the amount i want to post i.e in this case $50. fill all the fields like ref, bank acc#, customer acc# etc.

    next click on process open items and then click on 'residual items' tab.

    next double click on invoice you want to pay against so that it alone appears in blue and rest all other appears in black.

    once you select the invoice you want to pay against, double click on the blank residual field. The field automatically gets filled with $50 you entered earlier and the difference postings become 0.

    award pts if it is helpful

    thanks

    Edited by: prince light on Jun 18, 2008 9:17 PM

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