Activate customer account

[Former Member]

Hi,

Do new customer accounts need to be activated within webtool's (UserAccount.Active = 'Y')?

Thanks.

Martin.

Edited by: Martin barrett on Jun 18, 2008 4:59 PM

[Former Member]

Where is the business partner being created in Web tools or B1?

[Former Member]

Sorry, the BP is created in SAP.

[Former Member]

They should all be set as active by default now. This is no longer tied to the Account On Hold field in SBO like it was previously. Active for webtools determines whether or not an account can log in or not.

[Former Member]

What I found was a number of new accounts (created in B1) were not active in Webtools, and therefore preventing users logging in. This is using version 628.

[Former Member]

Hmmm, and all of the accounts were set as active and were not on hold in business one?

[Former Member]

All set as active and not on hold.

They are all new accounts, although I would have to double check to see if this was true for all new accounts since the last initialize synch.