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alerts based on criticality

how to categorize alerts based on criticality...with ALRTCATDEF

when we get a mail regarding alert,it whould say its criticality.....so that we need to take action based on the priority...

any ideas...

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    author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 03:40 PM
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  • Posted on Jun 18, 2008 at 02:30 PM

    Hi,

    There are nothing out of the box available for such requirement. Only possibility that I could see is define different Alert Categories(For each criticality level) and then raise alerts according to your criticalities. Put the Criticality as static text in your alert classifications. Raise these as needed in the BPM. I do not think you can raise these based on actual error crititcality directly in AE or IE.

    VJ

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  • author's profile photo Former Member
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    Posted on Jun 18, 2008 at 02:37 PM

    Hi,

    Refer the below link for Alert Categories

    http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

    Thanks,

    RamuV

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 03:20 PM

    any more ideas guys.....

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 03:22 PM

    Hi,

    In ALRTCATDEF, we can only define the alert category, some variables and the shorr/long text descritpion. We can not specify the criticality to the user in the description.

    Please refer the below links for some information:

    [XI: Alerts - Step by step|https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328] [original link is broken] [original link is broken] [original link is broken];

    [XI: Alerts - Troubleshooting guide|https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327] [original link is broken] [original link is broken] [original link is broken];

    [http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm|http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm]

    Regards

    Bhanu.

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  • author's profile photo Former Member
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    Posted on Jun 18, 2008 at 03:28 PM

    HI

    XI: Alerts - Step by step

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

    XI: Alerts - Troubleshooting guide

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

    entire alert configurati on

    http://help.sap.com/saphelp_nw04/helpdata/en/53/02153cdcf89e56e10000000a11405a/frameset.htm

    cheers

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 18, 2008 at 03:57 PM

    hi,

    1)Alerts can be used to prevent delays in the processing of critical situations, because the time between discovering and responding to such situations is reduced considerably.

    http://help.sap.com/saphelp_nw04/helpdata/en/bb/f0033c128f4a7de10000000a114084/frameset.htm

    2) while defining your Alert Catgory , you have can actually set the Priority as High , Low, medium.

    Alert category / rule determination

    Check this wiky..at the end you have a mention abt alert criticality

    https://www.sdn.sap.com/irj/sdn/wiki?path=/display/profile/computing%2bcenter%2bmanagement%2bsystem

    check this sravya blog too..

    /people/sravya.talanki2/blog/2006/11/23/error-handling-framework-xiout-of-the-box-episode-2

    Thanks,

    Vijaya.

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