IQ 16.0 SP 11 installation woes

[Former Member]

I've just installed IQ 16.0 SP 11 on a virtualised Widows 10 Enterprise and a different virtualised RHEL 7.4.

The first didn't result in a very friendly IQ set up, with the demo database start window crashing out due to unresponsiveness, despite the database starting and being usable once I'd killed a few processes. There's a chance that being in the same environment as MS SQL Server 2018 caused some conflicts. But I didn't persevere and went on to Linux.

I do not have a support contract with SAP, so could someone at SAP please pass the points below on to support in case they do not know about these issues?

1) The very last page of the installation process on both Windows and Linux should say that Flash is needed for the default web browser before the admin console can be started up. (But the big question is why is Flash needed, given the well known problems of it being very insecure?)

2) I had to add the following four entries to SYBASE.sh on Linux to allow the demo database to be created, which is something I am surprised is an issue in such a mature product on a major platform

#
PATH="/SAPIQ/IQ-16_0/bin64":$PATH
export PATH
#
IQDIR16="/SAPIQ/IQ-16_0"
export IQDIR16
#
LIB="/SAPIQ/IQ-16_0/lib64":$LIB
export LIB
#
LD_LIBRARY_PATH="/SAPIQ/IQ-16_0/lib64":$LD_LIBRARY_PATH
export LD_LIBRARY_PATH

Cheers

Raymond

[harpreet_chaudhary]

Raymond,

Question on your issue related to flash

- can you attach a screen shot on where you see the message about flash being a requirement especially during IQ installation ?

- are you by any chance choosing to start cockpit as part of the install, because the place where I would see an admin console would be in the IQ cockpit

Regards

Harpreet

[Former Member]

Harpreet,

I'd need to do an uninstall of Flash and do another complete install of IQ to get to the point where I could provide evidence - which I'd prefer not to do.

On the very last page of my two installs were two check boxes. One to launch the admin console and the other to access some documentation. Checking only the first and then clicking on Done (or whatever the final button says) starts a web browser window for the admin console, but instead of showing a GUI, a message saying that "Flash is needed" is shown, with a link to Adobe's site. That happened for both the Windows (where I also checked the second box as well, so two Edge browser windows were opened) and Linux (where a Firefox browser window was opened) installs. Copying the console link, closing Firefox, installing Flash for Linux, starting another Firefox browser and pasting in the console link showed its GUI.

Hopefully that's enough to be going on with.

Cheers

Raymond

[harpreet_chaudhary]

Thank you for the update. I usually do a non-gui install. I will try a gui install and see if I can repro the issue.

Regards

Harpreet

[harpreet_chaudhary · Accepted solution]

Hi Raymond,

Sorry to hear that you have had some issues with the installer.

I will check on the flash requirement in the installer and reply back on this thread later.

For you second issue, all you need to do is source IQ.sh, that takes care of sourcing SYBASE.sh and in addition setting LD_LIBRARY_PATH, IQDIR16 etc as well. Please let me know if that is not the case in your install.

Regards

Harpreet

[Former Member · Accepted solution]

Harpreet,

Thanks for pointing me in the correct direction. Sourcing IQ.sh has sorted out the missing variables. Apologies for casting aspersions on IQ.

Cheers

Raymond