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Former Member
Jun 18, 2008 at 01:40 PM

Service Desk Message Notification with Priority.

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Hi,

Service desk functionality is configured on our Solution Manager 4.0 System which is sending automatic e-mail updates to users, but priority of the e-mail is not in the message.

Project management, need priority to be mentioned in e-mail. Where and what changes or configuation should I make to achive this ?

Regards,

Krishna